1. INTRODUCTION – COMPETENT LEGAL ENTITY
COINS LTD. based in Marousi, Attica, Electras street no. 43 in Greece (Tax Identification Number: 997865400 Tax Office of Maroussi), legally registered in the Register of Insurance Mediators of the Athens Chamber of Commerce with General Registration Number 310482 and Special Registration Number of Insurance Agent 550. In the framework of our active Personal Information “concerning you (hereinafter referred to as IFRS), ie any information that refers to an identified or identifiable natural person (” data subject “) and therefore can determine directly or indirectly his identity, in accordance with the General Data Protection Regulation 2016/679 / EU and Greek legislation, as in force.
2. WHAT PERSONAL DATA DO WE COLLECT AND IN WHAT WAYS
For our activity in the field of providing insurance mediation services for the conclusion of distance insurance contracts, we have created the website www.coins.com.gr. The terms of use of which you can go through here. By accepting the terms of use and this Privacy Policy you accept, declare and guarantee, among other things, that you enter only accurate and true information, where required by the electronic data entry system of the website www.coins.com.gr at all stages of the process and you accept that the provision of inaccurate and / or untrue and / or incomplete information at any stage of the process of initial download and / or renewal insurance product – service is a reason for cancellation of your insurance policy, as well as that it may have any other consequences provided by law. As visitors – users of our website www.coins.com.gr you need to disclose some of your personal information, in order to gain access to specific services offered through it (such as receiving an insurance offer, subscribing to newsletters, to process an order).
Similarly, we collect PD, if you choose the phone as a means of service.
We also collect PD on our personal appointments.
Furthermore, we may collect PD, at any stage you use our services in any of the above ways and if you are served, for example we collect data from insurance claims and supporting documents, claims statements, phone calls, emails or any other communication with you.
We may also receive personal information from insurance companies, service providers who work with us, insurance brokers, and software applications available on computers, smartphones, and other mobile devices.
The data we collect includes identification and contact information, such as name and surname, home address, date of birth, e-mail, telephone, preferences for consumer goods and possibly “Special Category Personal Data” (hereinafter referred to as the SCPD), such as health data – family history, as well as other information, which will be required by insurance legislation and / or for completing insurance applications and other necessary insurance documents (eg needs form) by industry and insurance product. In the event that you provide us with third party personal information, you must inform the third party of the contents of this Privacy Policy and obtain his permission to disclose such information to us. Finally, when you browse the website of our company, data that is not necessarily associated with the identity of a natural person, it is possible to collect data such as IP addresses, cookies, etc. which are not necessarily related to the identity of a natural person.
MINORS
The services of the website are not intended for people under the age of eighteen (18) and we ask that you do not provide PD through the website if you are under the age of eighteen (18) years.
FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA
We process personal data that you provide to us of your own free will and after we have obtained your prior explicit consent or when processing is necessary for the execution of the contract between us or to take action at your request, before the conclusion of the contract to be more specific:
- For the provision of insurance mediation services: We process personal data that are objectively essential and necessary for the exercise of the work of the insurance mediator, ie we act within the provision and execution of these services (insurance mediation) that we have undertaken against our users and of the insurance companies that cooperate with us.
- For your service as customers / users of the website, as well as for the management of complaints. We process personal data that is objectively essential and necessary for your service, at your request.
- In addition, we process the PD for the following purposes, for which your consent is required (Please note that you have the right to revoke your consent at any time. for the purpose or purposes for which you originally agreed, unless there is another legal basis for doing so legally):
For advertising purposes and promotions that we may carry out in the future, as well as for sending offers, savings tips and useful newsletters. After obtaining your consent, we may use and process, including their transmission, your PD, other than the SCPD (Special Categories of Personal Data) for informational, advertising, promotional activities that we carry out as a business.
To improve and personalize your customer experience in general and through the website.
For data analysis – consumer behavior,
For statistical purposes and customer satisfaction surveys, products – customers related to products and services provided through our website.
WITH WHOM WE SHARE YOUR DATA
As your insurance intermediaries, we reserve the right to transfer PD and / or possibly SCPD to the respective cooperating insurance company that supplies the insurance product – service in order to obtain an insurance offer, process the insurance application, operate and execute the insurance contract. ο.κ.
Further compliance, processing, and / or transmission of PD to third parties inside and outside the EU by our insurance companies that supply the insurance product, are governed by the respective Privacy Policy of the respective cooperating insurance company and the insurance terms and conditions of the relevant insurance policies. As part of the operation of your insurance contract, PD can be transferred to various hospitals, doctors, reinsurers, the Insurance Companies Statistics Service.
Also, your PD can be made available in the context of the operation of our business to our employees and our external partners, legal and natural persons – service providers, who meet the statutory requirements and maintain cooperation agreements with us, such as for example to cooperating insurance intermediaries, to internet insurance service providers, to email service providers, to mobile SMS service providers, to telephone service providers, to electronic banking and internet transaction service providers, to courier service providers.
In case of consent of the processing of PD, except for SCPD, for advertising – promotional purposes, they may be transmitted and made available by legal or natural persons, with whom from time to time we maintain contracts, which undertake the conduct of this action.
Finally, PD that concern you can be transferred to Public Authorities based on the requirements of the Law or Court decisions, etc.
ΝΟΝ DISCLOSURE OF DATA FOR OTHER PURPOSES
We will not transmit your PD to any third party for any purpose other than the transmissions listed above. We will not sell your PD to third parties who may be interested in promoting their products and services to you.
FOR HOW LONG ARE MY PERSONAL DATA RESERVED IN AN ARCHIVE?
We maintain your PD for as long as necessary to fulfill the purposes described in this Privacy Policy. This means that we process your data during our contractual relationship, as well as until the relevant limitation period expires.
MAKING AUTOMATIC DECISIONS
We do not make automated decisions. We clarify that the important decisions regarding your insurance are made by the insurance companies in accordance with the Privacy Policies in force and the general and special terms of the insurance policies.
TECHNICAL AND ORGANIZATIONAL MEASURES
We have taken all modern and appropriate organizational and technical measures (indicative, encryption, anonymization) for the security of your personal data and their protection against accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unlawful processing. In this context, we also verify the validity of e-mail addresses, through reliable providers of relevant services.
TECHNICAL AND ORGANIZATIONAL MEASURES
We have taken all modern and appropriate organizational and technical measures (indicative, encryption, anonymization) for the security of your personal data and their protection against accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unlawful processing. In this context, we also verify the validity of e-mail addresses, through reliable providers of relevant services.
However, it can not guarantee absolute security when transferring data via the Internet or other data storage system. In case you realize that the security of your personal data has been endangered, you should inform us immediately at the email address coinsltd@coinsltd.gr
WHAT ARE MY RIGHTS RELATED TO THE PROCESSING OF MY PERSONAL DATA?
The General Data Protection Regulation establishes certain rights in relation to the processing of your personal data which you can exercise at any time. Specifically:
You have the right to transparent information (Article 12 GDPD), the right to information (Articles 13 and 14 GDPD) and the right to access (Article 15 GDPD) your personal data.
In other words, you can ask to know if we keep your personal data and, what they are, the reasons we keep / use them, their recipients, as well as to receive a copy of them.
You have the right to correct (Article 16 GDPD) your personal data that we hold. You can ask us to c You have the right to delete (right to be forgotten – Article 17 GIP) your personal data. You can request that we delete your personal data if it is no longer necessary to process it.
You have the right to delete (right to be forgotten – Article 17 GDPD) your personal data. You can request that we delete your personal data if it is no longer necessary to process it.
You have the right to object (Article 21 GDPD), ie you can object to the processing of your personal data (eg processing for the purposes of direct marketing, including profiling, if it is related to direct marketing).
You have the right to object to automated decision-making, such as profiling (Article 22 of the GDPD), ie to ask us not to be subject to a decision made solely on the basis of automated processing, including profiling, which produces legal effects concerning you or significantly affects in a similar way. You have the right to ask us to restrict the processing (Article 18 of the GDPD) of your personal data. That is, to limit the processing of personal data that concerns you for as long as your objections to the processing of such data are under consideration. During this time we are only able to store this data and do not carry out any further processing.
You have the right to “portability of your data” (Article 20 GDPD), ie you can request the transfer of your personal data to you or another place in electronic and structured form.
You have the right to revoke your consent. In all cases where you have given your consent to the collection, processing and transmission of your personal data for a specific purpose, you have the right to withdraw your consent to this processing at any time. Upon receipt of the notice that you have withdrawn your consent, we will cease to process your information for the purpose or purposes for which you originally agreed, unless there is another legal basis for doing so legally.
You will not have to pay any money to access your personal data (or exercise any of the other rights). However, we may charge you a reasonable fee if your request for access is clearly unfounded, is repeated frequently, is excessive or requires significant administrative costs on our part to meet, etc. If you exercise any of these rights, we will take all possible measures to satisfy it within thirty (30) days of receiving the relevant request, after informing you either of his satisfaction or of the objective reasons that prevent his satisfaction. We may also ask you for specific information so that we can verify your identity and secure your right to access your data (or to exercise any of your other rights) as a security measure so that your personal data is not compromised. disclosed to any third party who is not entitled to receive them.
If you wish to exercise any of these above rights, you must submit a request to www.coins.com.gr, or contact us by email at our email address coinsltd@coinsltd.gr.
HOW CAN I MAKE A COMPLAINT – COMPLAINT?
For any issue regarding the processing of your data you can contact us by email at www.coins.com.gr, or contact us by e-mail at our email address coinsltd@coinsltd.gr .
Also, you always reserve the right to contact the Personal Data Protection Authority, which can accept the submission of relevant complaints either in writing in its protocol (Kifissias 1-3, PC 115 23, Athens) or electronically ( www.dpa.gr ).
CHANGES TO PRIVACY POLICY
This Privacy Policy entered into force on 1.6.2018 may be modified from time to time and any changes to it will be notified to you via notice on our website. The visitor or the user must frequently check the content of the specific website, in order to be informed at all times about the policy.
